About Our ClientOur client is a Series B–backed AI company transforming the property and casualty insurance industry through applied generative AI and intelligent automation. They work directly with large insurers to modernise core workflows, reduce operational cost, and improve customer experience using production-grade AI agents deployed across claims, policy, and service operations.
They are scaling rapidly and are now hiring a senior, customer-facing AI Solutions Engineer to sit at the intersection of sales, product, and deployment.
The RoleThis is a high-impact, technical commercial role. You will act as the technical authority throughout the customer lifecycle, from pre-sales through implementation and expansion.
You will work closely with sales, customer success, and engineering teams to translate insurer requirements into robust, secure, and scalable AI solutions that deliver measurable business outcomes.
This role suits someone comfortable owning conversations with CIO, CTO, and enterprise IT stakeholders while remaining hands-on with architecture, integrations, and demos.
What You’ll DoPre-Sales & Technical Discovery
- Partner with sales teams to scope insurer requirements and design AI-driven solutions
- Present system architecture, security posture, and integration approaches to senior technical stakeholders
- Build tailored demos, proofs of concept, and solution prototypes aligned to insurer environments
- Assess insurer core platforms including policy administration, claims, and billing systems
- Design and lead integrations across APIs, SSO, and workflow orchestration
- Support and guide deployments to ensure smooth onboarding and production readiness
- Act as a trusted technical advisor for insurer clients adopting AI at scale
- Identify opportunities for expansion across advanced AI agents, workflows, and APIs
- Feed customer insights back into product and engineering teams to influence roadmap priorities
- Represent the business in client workshops, technical sessions, and industry events
- Produce technical documentation, integration guides, and solution playbooks for enterprise customers
What We’re Looking ForMust Have
- 7–10 years in solutions engineering, pre-sales architecture, or enterprise technical consulting
- Deep experience within insurance technology ecosystems such as Guidewire, Duck Creek, Majesco, One Inc., Insuresoft, or Sapiens
- Strong hands-on experience with APIs, cloud platforms (AWS, Azure, GCP), and enterprise integrations
- Proven ability to lead complex, multi-stakeholder enterprise implementations
- Excellent communication skills with the ability to explain complex technical concepts to non-technical executives
- Comfortable operating in a fast-moving, high-ownership startup environment
- Exposure to AI, ML, automation platforms, or NLP-driven systems
- Background working in high-growth startups or insurtech vendors
- Familiarity with insurance compliance, data security, and regulatory frameworks
